Contact Us

To track an order, you can use the order tracker link located at the bottom of this page, or click here.  Please note that some orders can take up to 6 weeks for delivery.  Click here to see our complete Shipping and Returns policy.

If you have a question, which is not addressed on our other pages, or if you would like to submit a rescue story, you may e-mail us at  

You can also send correspondence to our headquarters, but please do not return merchandise without prior authorization.

Cat Arcadia
P.O. Box 34392
Indianapolis, IN 46234